Cookies Policy

What Are Cookies?

Cookies are tiny files that help track the use of the site and personalise your journey. These cookies can be stored so that if you return to a website, that website server can recall the information from the cookies stored on your computer to tailor your experience of the site.

We use cookies to help you shop our website more effectively and to place online orders - we do not store personally identifiable information in our cookie data. We also use some carefully selected third party suppliers to enhance your online experience and they will place cookies on your computer for use on our website too.

Cookies are perfectly safe to be stored on your computer and almost all web browsers have cookie storing enabled as default. However, all browsers have the option of disabling cookies being stored on your computer if you wish to do this.

Please be aware that disabling cookies on your browser will reduce your ability to shop online with us. We use cookies to process products in your basket and orders. Disabling your cookies may mean you cannot purchase through our website.

This would also be a common experience of reduced functionality across many websites.

To make full use of the online shopping and personalised features on us, your computer, tablet or mobile phone will need to accept cookies, as we can only provide you with certain personalised features of this website by using them.

Our cookies don't store sensitive information such as your name, address or payment details: they simply hold the 'key' that is associated with this information. However, if you'd prefer to restrict, block or delete cookies from us, or any other website, you can use your browser to do this. Each browser is different, so check the 'Help' menu of your particular browser (or your mobile phone's handset manual) to learn how to change your cookie preferences.

Our business partners that may set cookies include but are not limited to:

* Google

* Twitter

* Facebook

By using the our websites, you are consenting to the use of cookies outlined in this privacy policy.

How do we use cookies?

Our cookies help us:

• Make our website work as you'd expect
• Save you having to login every time you visit the site
• Remember your settings during and between visits
• Improve the speed/security of the site
• Continuously improve our website for you
• Make our marketing more efficient (ultimately helping us to offer the service we do at the price we do)

We do not use cookies to collect any personally identifiable information (without your express permission), collect any sensitive information (without your express permission), pass data to advertising networks, pass personally identifiable data to third parties, or to pay sales commissions.

How Do I Manage Cookies?

If the settings on your software that you are using to view this website (your browser) are adjusted to accept cookies we take this, and your continued use of our website, to mean that you are fine with this.

Should you wish to remove or not use cookies from our site you can learn how to do this below, however doing so will likely mean that our site will not work as you would expect.

 

Our own cookies

We use cookies to make our website work including:

• Making our shopping basket and checkout work
• Determining if you are logged in or not
• Remembering your search settings
• Allowing you to add comments to our site
• Remembering if we have already asked you certain questions (e.g. you declined to use our app or take our survey)

There is no way to prevent these cookies being set other than to not use our site.

 

Third party cookies

Our website, like most websites, use cookies to deliver the best shopping experience we can, continuously aiming to develop and improve our site. This includes functionality provided by third parties. A common example is an embedded YouTube video on our product pages. None of the cookies used by either ourselves or our trusted 3rd parties store sensitive information about you.We use the following cookies:

Google Analytics - We work with Google to be able to view and analyse visitor information. This helps us to improve our website to make your shopping experience the best it can be. Find more information about Google's privacy policy here: www.google.com/analytics/learn/privacy.html

YouTube - We use YouTube to provide helpful product videos and information to help you during your time on our website. More information on the YouTube privacy policy is here: https://support.google.com/youtube/answer/10364219?hl

LiveAgent - We use LiveAgent to allow customers on our website to speak with our friendly Tiger customer support advisors. The LiveAgent privacy policy is here: https://www.liveagent.com/privacy-policy/

Bing - We use Bing Analytics which allows us to monitor website performance and customer experience. The Bing privacy policy can be found here: https://privacy.microsoft.com/en-gb/privacystatement

Facebook - We used Facebook for marketing and to keep in touch with our customers. The details for the Facebook cookies that may be used can be found here: https://www.facebook.com/policy.php

How Do I Opt-Out of Cookies?

You can manage the cookies that you allow on your computer through the internet browser that you use. You can also ask to be alerted every time a cookie is offered. There are instructions on how to manage your cookies using the most popular internet browsers below:

Find out which internet browser you use

1. On a PC: click on 'Help' at the top of your browser window and select 'About'

2. On an Apple Mac: click on the Apple menu and select 'About' (make sure the browser is open)

Opting out of cookies in Internet Explorer

Internet Explorer allows you to select the level of cookie filter on the basis of the source of the cookie and whether the source has a privacy policy.

1. Choose 'Tools'

2. Click on 'Internet Options'

3. Click the 'Privacy' tab

4. Move the slider to choose your settings

5. For more detailed privacy settings click on 'Advanced'

Opting out of cookies in Safari

1. Choose 'Preferences' from Safari menu

2. Select 'Security'

3. Cookie settings are shown

4. Choose your settings

Opting out of cookies in Google Chrome

As a default, Google Chrome allows all cookies. You can manage the behaviour of first-party and third-party cookies or even block them completely.

1. Click on the 'Tools' menu

2. Select 'Options'

3. Click the 'Under the Bonnet' tab

4. Find the 'Privacy' section

5. Click 'Content settings'

6. Click the 'Cookie settings' tab and choose your settings

Opting out of cookies in Mozilla Firefox

You can configure which sites are allowed to set cookies, how long to keep them for, and view and manage your existing cookies.

1. Click on 'Menu', then 'Options'

2. Select 'Privacy'

3. Select 'Cookies'

4. Choose your settings

How Do I Disable Cookies?

You can usually switch cookies off by adjusting your browser settings to stop it from accepting cookies. You can find out more about cookies and how to remove them for a wide variety of browsers on www.aboutcookies.org.uk.

Doing so however will likely limit the functionality of our, and a large proportion of the world's websites as cookies are a standard part of most modern websites.It may be that your concerns around cookies relate to so called "spyware".

Rather than switching off cookies in your browser you may find that anti-spyware software achieves the same objective by automatically deleting cookies considered to be invasive.

Right of Access

You have the right to access the information that we hold about you and your right of access can be exercised in accordance with the Regulation. You may lodge an access request for free, but depending upon the personal information you request, we may impose a charge to recover our costs in providing you with details of the information we hold about you. We will notify you of any such charge upon receiving your access request and will confirm with you whether you wish to proceed and pay such charge. To submit a Subject Access Request, please complete the following form and send back to us with all supporting documents required;

SUBJECT ACCESS REQUEST FORM

You have the right to rectify any incorrect personal information stored about you. If you no longer consent to us contacting you or object to our legitimate interest to contact you, you have the right to withdraw consent and/or be forgotten at any time. Please contact us directly to advise of your wish to assert any of the aforementioned rights. We will respond to your request to obtain any necessary information in order to fulfil within one month of the request receipt date. If you wish to, you can 'unsubscribe' from any emails by clicking the appropriate link at the bottom of any email from us.

 

Contacting Us

For the purpose of the General Data Protection Regulation (GDPR) (EU) the data controller is Tiger Sheds, Calverley Lane, Rodley, Leeds, LS13 1NP
You can contact 0113 537 0380
Lines open: Monday - Friday 9am-5pm (excluding bank holidays).
Email us: data@tigersheds.com
Write to us: Tiger Sheds, Calverley Lane, Rodley, Leeds LS13 1NP, United Kingdom